A new Middlesbrough-based healthcare recruitment service has increased turnover by nearly 55%, thanks to assistance from TEDCO and Virgin StartUp in their support of novel enterprises in the region.


Goodwill Healthcare Services Limited (GHS Care) launched in December 2018 and is just one of hundreds of new business ventures in the North East to have successfully launched after receiving financing from the government-backed, low-cost business loans service Virgin StartUp.


Started as a family business by entrepreneur Paul Probert Makhumula-Nkhoma, GHS Care was set-up to meet a growing demand for short and long-term job placements in the health and social care industry for qualified staff capable of hitting the ground running.


Paul Probert Makhumula-Nkhoma, Managing Director of GHS Care comments: “My inspiration for starting the business came about following my experiences of working in the healthcare recruitment sector for many years and as a Health Care Assistant and Support Worker following graduation from Teesside University.  Our senior team are all very fluent in the challenges of working in the health and social care sector from a day-to-day point of view and our Operations Director is also a practising nurse as well as pursuing a PhD at Teesside University.


“This direct knowledge is key to successfully shaping our service and ensuring our provision matches what the industry needs. The sector relies on external providers to provide qualified staff quickly and efficiently as a way to ensure continuity and quality of service when staffing needs arise.


“We have found that demand for our services has really grown over the past 12 months and we now have a number of contracts in place to support the team we have on our books.  We supply fully qualified staff but also carry out in-house training to ensure our team reflect the needs of our customers, as well as arranging external training to boost skills where necessary.


GHS Care work in and around Tees Valley, County Durham, Darlington and the surrounding areas and currently occupy business premises in Middlesbrough.  The business now has over 50 qualified members of staff on their register ready for placements.


Paul continues: “We worked with business advisor Mark Johnston at TEDCO Business Support to initially look at our business plan and identify ways in which we could become investment ready prior to our launch to the market.  To operate in this sector, you need initial capital to manage cashflow and business costs while contracts are on-going, and Mark recommended a Start Up Scale Up Grant and a Virgin StartUp Loan as a great way to fund our initial launch.


“With a Virgin StartUp loan of £10,000 and a grant of £10,000 from North East Enterprise Agency Ltd (NEEAL), we were able to start trading and expand our register of staff ready for immediate placements.  Thanks to the initial support from Mark, GHS Care has enjoyed a very busy first 12 months of trading and are looking ahead to an even busier 2020.”


Virgin StartUp is the not-for-profit organisation designed to assist ventures with low-cost business loans to help get new enterprises off the ground.  Exclusively delivered in the North East by TEDCO Business Support, Virgin StartUp has helped over 370 new businesses access over £5 million in funding in the North East since its inception in 2013.


Mark Johnston, Business advisor at TEDCO Business Support comments: “Accessing the necessary finance to set up a business is just one step in a long process to ensure that the ideas you have for your new enterprise are realistic.  Paul and the team at GHS Care are experienced in understanding operations behind the scenes in the health and social care sector and their business plan reflected their skills and knowledge in this area.  With the right financing in place, they were able to begin trading to develop a successful business that in just 12 months, has a number of reliable contracts in place and over 50 members of staff registered and ready to work.” 


“I’d like to take this opportunity to thank Paul and congratulate the team at GHS Care for their hard work, vision and long-term plan to develop a successful business which creates job opportunities for local people.”

What we offer

TEDCO offers one-on-one support provided by a dedicated team of business advisors and a range of pre start seminars available to clients who are taking the first steps into self-employment. This could be looking at an initial idea and developing it further, looking at how to start a business plan, business competitors, business marketing.

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If you are looking to start and grow a business we’d love to hear from you. Our friendly team of experienced Business Advisors are on hand to take your call to discuss the support available.

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