From communication to understanding, digital innovation can boost your staff’s job satisfaction

Over the past two decades, technology has transformed the way businesses are run both in the UK and around the world. Whether big or small – and regardless of industry – digital innovation is now essential to business success, but it can also help employers improve the business experience for their staff members.

Whether it’s creating a more flexible working landscape or providing essential training and development, technology has the potential to boost job satisfaction for new and existing staff. Here are five ways to use technology to make your team members happier in their role.

Improve communication

Communication is essential in any business, helping to foster positive and transparent relationships between staff, employers and customers. Technology can provide your staff members with a direct line of communication to use if and when they need support. It can also give you a channel through which to articulate tasks clearly, so everyone has a good understanding of what’s expected of them. Cloud-based platforms even make collaboration easier, so high quality work can be completed with ease, reducing the stress of a looming deadline for your team members.

Allowing your employees to communicate with each other through various channels will help them feel more like they’re part of a community, especially if they work remotely.

Get to know them better

Understanding the needs, ambitions and expectations of your staff members is an essential part of being an effective leader, and technology can help you achieve this. From virtual meetings where staff can air their questions or concerns, to cloud platforms that allow you to see your team’s work first-hand and get a better sense of where their skills lie, digital innovations can help you provide your staff with confidence. This, in turn, can both improve their work performance and allow you to get to know them on a more human level, strengthen their bond to you and your business.

Train and develop

Digital platforms can be used to provide workforce training, helping your staff to develop in their roles. This provides them with the opportunity to improve on their existing abilities, learn new skills and ultimately contribute more to the growth of the business, creating a win–win situation.

Enjoy greater flexibility

Flexibility is one of the greatest gifts technology can provide, especially in the business world. Once upon a time staff were required to be at their desks in the office in order to be considered ‘working’, but technology makes remote work and flexible work easier than ever before. Staff members can share, save, store and create projects from the comfort of their own home, and this gives them the flexibility to make their job work around childcare or other commitments. It also allows you to cast your net wider when seeking out new people to join your team, ensuring you find someone who’s a good fit for your business.

Monitor performances

With technology providing up to the minute accounts of what your staff are working on and what they’ve achieved, employers can stay up to date with milestones, performances and struggles. This ensures that staff members don’t suffer alone, and that their achievements don’t pass you by, helping them feel like a valued part of the business. Technology can provide distraction management, time tracking, sharing platforms and more. Be sure to reward your staff members for a job well done, and offer them support when it seems like they might be struggling.

Whatever you are seeking help for, TEDCO Business Support are here to help.


The team at TEDCO Business Support has helped thousands of businesses to grow, supported by the European Regional Development Fund (ERDF), so we’re here to support you.

Get in touch today to see how we can help you. Give us a call on 0191 516 61 02 or drop us an email at


What we offer

TEDCO offers one-on-one support provided by a dedicated team of business advisors and a range of pre start seminars available to clients who are taking the first steps into self-employment. This could be looking at an initial idea and developing it further, looking at how to start a business plan, business competitors, business marketing.

Are you eligible?

If you are looking to start and grow a business we’d love to hear from you. Our friendly team of experienced Business Advisors are on hand to take your call to discuss the support available.

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