Building customer loyalty is crucial for small business success
Retaining existing customers is just as important as enticing new ones when it comes to building your brand Running a business without loyal customers is like performing a concert to an empty stadium. In the end, you’re just making a lot of noise for nothing....
5 ways to promote sustainability in your organisation
There are a number of reasons why business owners should strive to improve their organisation’s sustainability and environmental credentials. First and foremost, there is no avoiding the fact that, in 2021, everyone has a responsibility to reduce their carbon...
What is an elevator pitch and why do you need one?
The term “elevator pitch” is based around the idea that if you were stuck in a lift with someone you had never met before, you could quickly and clearly explain the qualities of your business in the time it takes to traverse a few floors. To put it another way, an...
6 ways to improve your time management if you’re a small business owner
As a small business owner, multitasking is an everyday part of the job. When juggling many different tasks and roles, time management can become challenging, leading to mistakes and missed opportunities. Excellent time management skills can be the defining element...