Centre FAQ's
- Is parking available at your centres and is it free of charge?
- How do I find your business centres?
- How can I rent an office/ unit at TEDCO?
- Is there a deposit to pay?
- How long am I committing myself for when I sign the license?
- What does my license include?
- Are there any other costs?
- How soon can I move in?
- Can I alter my unit?
- How secure is my unit?
Q. Is parking available at your centres and is it free of charge?
Yes, all three of our business centres have secure free parking, with dedicated disabled bays at the entrance.
Q. How do I find your business centres?
All three of our business centres are located centrally with easy access to public transport. Please click here for a map of each centre or call our Customer Service team for directions.
Q. How can I rent an office/ unit at TEDCO?
To rent a unit you must sign a License Agreement and pay the balance of the current month’s licence fee.
Q. Is there a deposit to pay?
Yes, a small deposit of one month’s licensee fee is required before taking an office/ unit.
Q. How long am I committing myself for when I sign the license?
When agreeing to take an office/ unit at any of the three TEDCO Centre’s, you are only committed for one month due to our flexible terms.
Q. What does my license include?
Your license will include the following:
- Security (guards and systems)
- 24 hour access
- Broadband Internet (charges apply at TEDCO Business Centre, Jarrow and TEDCO Business Works, South Shields)
- Free Internet access in reception areas (Wireless access available at The Quadrus Centre, Boldon)
- Building Insurance
- Building Maintenance
- Maintenance staff
- Rubbish Removal from a central point
- Cleaning of communal areas
- Electricity and heating in communal areas
Q. Are there any other costs?
You pay for your own gas, water and electricity as consumed as well as telephone calls made. These services are metered to each unit and are charged at reasonable rates. License fees for office units include gas and electricity charges. We provide you with a single telephone handset (on loan) and (at least) one telephone point. You may incur addition charges if you require the installation of additional telephone points. Secretarial services are provided at reasonable rates. You should provide public liability insurance and any special insurances your operations may dictate.
Q. How soon can I move in?
Depending on availability, a license agreement can be paid for and signed immediately and the unit occupied straightaway.
Q. Can I alter my unit?
Your unit will be ready to occupy when you agree a move in date. It will be decorated, carpeted (if appropriate) and have its own electrical installation. You can erect demountable partitioning, shelving, pictures etc. Although you must not affect the fabric of the structure. Any damaged caused to a unit/ office, must be repaired before you vacate.
If you would like further information, Our Customer Service team will be happy to help.
Q. How secure is my unit?
Security is provided 24 hours per day, 365 days per year. All three TEDCO centres use closed-circuit TV and access points are protected by a security system. All units are also individually secured.
